Policies
When you are looking for rental equipment there are a number of
guidelines that can help you obtain the right piece of equipment for your
specific job. We believe that our policies and guidelines help ensure
a fair and consistent approach to the various aspects of our rental business,
but if you have specific concerns or needs please speak with our store
manager.
General Guidelines for Rental Equipment
Call your rental store and describe the project you would like to complete
with rented equipment. When rental store personnel know the details of
your project, they can recommend exactly the type and size of equipment
you'll need for most lawn and garden and home improvement or repair projects.
They also will help you organize the additional supplies you'll need to
complete the job correctly. Many rental stores carry all the extras, such
as sandpaper or detergent for example, to do a professional job.
PREP
BEFORE RENTING: Before you actually go to the rental store, organize the
work area so you can use the equipment right away when you bring it home.
For example, if you're shampooing a carpet, remove furniture from the
room before you pick up the carpet cleaner. This preparation can save
you money because the rental center charges for the time the equipment
is in your possession - not for the time you actually spend using it.
SAFETY: When you pick up the equipment, the rental store personnel will
explain how to use it safely and correctly. If you don't understand the
instructions or feel uncomfortable about operating the equipment, ask
for more information and instructions.
UNDERSTAND THE RENTAL RATES: Make sure you understand the rental store's
rates, store hours and policy for returns. Rental items may be rented
by the half day, day, week, month or per event. Generally, equipment has
a set minimum time that is less expensive than renting for the entire
day.
EQUIPMENT
RESPONSIBILITY: Make sure you understand your responsibility for the equipment.
Generally, the rental store is responsible for equipment maintenance and
will replace equipment that breaks down during normal use. But when damage
occurs because of a customer's negligence or misuse, he or she is responsible
for repair or replacement. For expensive equipment in your possession,
construction equipment and tents are examples, you may need to provide
on-site security.
Rental Equipment Policies
Read
this document to find specific tool and equipment policies
Party & Event Policies
Read
this document to find specific party & event policies
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